Privacy Policy

Version Date: March 29, 2019.

Thanks for choosing “Chilliapps".

This Privacy Policy (the “Policy”) applies to your use of Chilliapps (the "Platform") offered through the URL and all subdomains (the "Website") and such other sites as may be designated by Chilliapps that provide resources and services to create, send, and manage marketing campaigns; grow email lists and other services in connection with which you can enhance the shopping cart process of your online store (the “Services”).

This Privacy Policy sets out how we collect, use, and process your information when you use our Services, and establishes that we are committed to protecting your privacy. The use of information processed through our Service shall be limited to performing the tasks that you configure on this Platform.

This Policy must be read in conjunction with our Terms and Conditions of Use.

1. What information we collect.

1.1 Information customers provide to us

When you create an account on our Platform, contact our Customer Support Service, or communicate with us in any other way, you are voluntarily providing personal data that lets us know who you are. That information may include your name, email address, company name, URL, location, phone number, and billing information. In addition, you must provide certain information to perform tasks that you configure. That information may include your customer's name, purchases, email address, location, telephone number, billing information, and billing address.

1.2 Information collected automatically through our Services and third-party platforms

When you use the Services, we may collect certain information automatically in order to perform tasks that you configure. That information may include your customer's name, email address, location, phone number, products added to the shopping cart, purchases, billing information, and billing address. As well as information regarding the performance of the Services, including metrics related to the deliverability of emails and other information we receive from third-party platforms with the purpose of performing tasks that you configure in our Platform.

1.7 Cookies and Tracking.

When you use our Services, We may collect and store information automatically about your device and your use of the Services via cookies, web beacons and other similar technologies. This allows us to measure the performance of tasks you configure on our Platform, and to provide analytics information and guarantee the correct functioning of our Services.

2. Use of information.

2.1 Purpose and Use of information

The information you provide to us, and the one collected automatically during the function of our services shall be limited to performing the Services offered through our Platform. Accordingly, your information will be used to:

  • Provide, operate, optimize and maintain the Services.
  • Deal with customer inquiries and support requests.
  • Provide information and access to resources and services.
  • Manage the Platform, system administration, and security.
  • Process and complete transactions.
  • Provide statistics about the operation and use of the Services.
  • Send technical alerts, reports, updates, security notifications and other service-related communications.
  • Investigate and prevent fraud, unauthorized access or use of Services, breaches of Terms and Policies, and other wrongful behavior.

2.2 Storage and processing of information

We use strict security procedures to keep information safe in compliance with standard security requirements, and use only providers that are in compliance with security and privacy Requirements, including GDRP Requirements.

Here are the links to our providers in compliance with the General Data Protection Regulation (GDPR).

Amazon web services (

Stitch data (

Heroku (

Mailgun (

Sendgrid (

While you use our services, we will retain the information that is collected in order to grant our services. If you remove our services or cancel your subscription, we will delete your mailing lists and sensitive data. But note that: (1) it may be stored for some time on our servers and storage backup (2) we may withhold this information if necessary to comply with our legal obligations, resolve disputes or exercise our agreements.

It is your responsibility to include Terms of Service and Privacy Policies related to the use of this Platform.

If you have any questions or concerns regarding the use of your personal information through our Services, please contact us by sending an email to

Packages may be delivered to us to our postal address: 5256 S. Mission Road, Suite 703-5034, Bonsall, CA 92003.